FPG Account Manager
Our Facility Performance Group clients are in good hands with Jessica Naccarato. A graduate of Friends University in Wichita with degrees in Marketing and Business Administration, she says she loves solving problems and enjoys service to others. She works directly with Conco’s FPG clients to plan and schedule work where it’s needed. She says she appreciates the urgency Conco facility technicians feel to respond to client needs. “I get great feedback about our technicians who are boots on the ground for our clients…their availability, commitment and quality of work. To hear ‘thanks for taking care of that’ is what drives my day.”
Naccarato says Conco is very employee focused. “As a company, Conco is very aware that its value lies in its people. Leadership creates a great environment and gives team members the tools and training to develop skills.”
This FPG account manager says her best tool is open communication between the owner/client and technician. It’s the baseline for meeting client needs.